Terms of Service – One Stop Mart

Last Updated: October 15, 2026

1. Overview

Welcome to One Stop Mart. Throughout these Terms of Service, the terms “we,” “us,” and “our” refer to One Stop Mart. We operate this online store and website, including all related information, products, services, and features, to provide you with a convenient shopping experience.

By visiting our website or purchasing from us, you agree to these Terms of Service and any applicable policies referenced herein. If you do not agree with these terms, please do not use our website.

2. Eligibility and Use of Our Website

By using this website, you confirm that you are legally permitted to enter into a binding agreement under the laws applicable to you.

You agree not to use our website for any unlawful, fraudulent, or unauthorized purpose. You must not attempt to disrupt our website, interfere with its security, or misuse its services.

3. Products and Availability

We make reasonable efforts to display our products, descriptions, images, and prices accurately. However, colors and appearances may vary depending on your device or screen settings.

All products are subject to availability. We reserve the right to discontinue products, limit quantities, or update product information where necessary and permitted by law.

4. Prices and Payments

All prices are displayed in the currency specified on our website. Prices, promotions, and product availability may change without prior notice, subject to applicable law.

We may offer payment methods such as Cash on Delivery (COD) or online payments, depending on availability.

You agree to provide accurate billing, delivery, and contact information when placing an order.

5. Orders and Acceptance

Placing an order constitutes an offer to purchase a product. We reserve the right to accept or decline an order where legally permitted, including in cases of suspected fraud, inaccurate information, or product unavailability.

If we cancel an order after payment has been received, any applicable refund will be handled in accordance with our Return and Refund Policy and applicable law.

For Cash on Delivery orders, we may contact you to confirm your order before dispatch.

6. Shipping and Delivery

Delivery estimates are provided for guidance and may vary due to location, courier operations, weather, or other circumstances beyond our reasonable control.

Customers are responsible for providing accurate delivery details. One Stop Mart is not responsible for delays caused by incorrect information supplied by the customer, subject to applicable law.

Please review our Shipping Policy for additional information.

7. Returns and Refunds

Returns, exchanges, cancellations, and refunds are handled according to our Return and Refund Policy.

Nothing in these Terms of Service limits any mandatory consumer rights available under applicable law.

8. Intellectual Property

All website content, including text, graphics, logos, product descriptions, and design elements, is owned by or licensed to One Stop Mart, unless otherwise stated.

You may not reproduce, distribute, modify, or commercially use our content without prior authorization, except where permitted by law.

9. Third-Party Services and Links

Our website may include links to third-party websites or use third-party services, including payment providers and delivery companies.

We are not responsible for the content, policies, or services of independent third parties. Your use of third-party services may be subject to their own terms and policies.

10. Limitation of Liability

To the extent permitted by applicable law, One Stop Mart shall not be liable for indirect or consequential losses arising from the use of our website or services.

Nothing in these terms excludes or limits liability where such exclusion or limitation is prohibited by law, including applicable consumer protection rights.

11. Privacy

Your personal information is handled in accordance with our Privacy Policy. By using our website, you acknowledge that you should review that policy to understand how your information is collected, used, and protected.

12. Changes to These Terms

We may update these Terms of Service from time to time. Updated terms will be published on this page with a revised “Last Updated” date.

Your continued use of our website after changes take effect constitutes acceptance only to the extent recognized under applicable law.

13. Governing Law

These Terms of Service are governed by the applicable laws of the jurisdiction in which our business operates, subject to any mandatory consumer protection laws that apply to your purchase.

14. Contact Information

If you have questions about these Terms of Service, please contact us:

Store Name: One Stop Mart
Email: [Your Customer Support Email]
Phone/WhatsApp: [Your Business Contact Number]

Thank you for choosing One Stop Mart.